Hydressence® is the UK's No.1 smart spa company, offering cutting-edge hot tubs, swim spas, and ice baths. Although we began retailing just 18 months ago, our experience in spa manufacturing and wholesale spans back to the 1990s. We're the only UK spa brand with a fully in-house factory, managing every step from design to delivery.

A spa offers powerful benefits: stress relief, better sleep, muscle recovery, enhanced circulation, and meaningful relaxation time with family or friends. It transforms your outdoor space into a personal wellness sanctuary.

We bring decades of spa expertise with modern retail convenience. As a fully online business with in-house manufacturing, we control the entire process - ensuring premium quality, smart features, and dedicated customer care without showroom markups.

All Hydressence® spas come with a 10-Year Limited Warranty, covering structural and shell components. Full details are provided in your Customer Handover Pack. Other accessories or add-ons may carry different warranty terms.

Yes - all our prices include VAT. If you're buying through a VAT-registered company, we're happy to issue a formal VAT invoice.

Yes - we accept used spas as part exchange. Where possible, we refurbish or recycle them through eco-conscious processes to reduce environmental impact.

Yes - most Hydressence® spas are Wi-Fi enabled or compatible with smart modules like the Hydressence® system, allowing full control via your smartphone or tablet.

Yes - annual servicing is required to maintain your warranty. All servicing must be carried out by Hydressence®-approved technicians to ensure continued support and protection.

Our full range of products can be viewed at our showroom, located at Unit 35, Boston Road, Leicester, LE4 1AW, where our team will provide professional assistance and product guidance.

Visit our Contact page, email us, or call our support team. We're known for responsive, knowledgeable service tailored to your needs.

Many of our models feature built-in smart technology, allowing you to control temperature, jets, and lighting from your smartphone. You can also set heating schedules and receive maintenance reminders — offering added convenience and a more seamless spa experience.

Yes — we offer a bespoke spa build service. Our Client Services team can help you design a hot tub tailored to your preferences, space, and lifestyle.

Our hot tubs are manufactured in our dedicated facility in Germany, combining precision German craftsmanship with Italian design and USA-built components.

Yes — we offer complimentary delivery and full installation across the UK, managed by our experienced in-house team.

Our Senior Spa Advisor, Emily Walker, is available to assist with product advice, planning, and personalised support. [Contact Us] to speak with Emily directly.

Yes, we have a dedicated showroom where you can experience our full range of products firsthand. We welcome you to visit us at Unit 35, Boston Road, Leicester, LE4 1AW, where our professional team will be on hand to provide expert advice and assistance.

Yes — Hydressence® hot tubs are built with energy efficiency in mind. We use high-grade insulation throughout the shell and cabinet, and our systems are designed to retain heat and reduce energy consumption. From materials to manufacturing, every step is considered to help lower running costs and minimise environmental impact.

Ice baths are commonly used to aid muscle recovery, reduce inflammation, boost circulation, and support mental clarity. They’re ideal for athletes, wellness-focused individuals, and those seeking the benefits of cold water therapy.

Yes — our ice baths are built with precise temperature regulation, allowing you to set and maintain your preferred cold therapy range with consistency.

Hydressence® ice baths can be set anywhere between 5°C and 40°C, allowing for both cold immersion and heated recovery sessions — all in one unit.

Yes — our ice baths are designed for year-round use, with weather-resistant materials and insulated builds that perform well in both summer and winter.

No — all core components, including the motor and temperature control system, are built inside the unit for a sleek appearance and easy installation.

Hydressence® ice baths are manufactured in our German facility, with engineering input from Italy and the USA — blending robust build quality with refined design.

Yes — our systems are engineered for energy efficiency, using high-performance insulation and intelligent temperature management to minimise power consumption.

Swim spas combine the benefits of a pool and a hot tub — offering space for swimming, resistance training, relaxation, and hydrotherapy in one compact, all-season unit.

Yes — all Hydressence® swim spas include built-in counter-current systems, allowing you to swim on the spot for continuous resistance training. They’re ideal for fitness, wellness, and rehabilitation. Some models can also include underwater treadmills for low-impact, full-body workouts.

Yes — all Hydressence® swim spas include full smart control functionality. You can manage temperature, jets, filtration, and lighting directly from your smartphone. Smart features include: - Heating schedules tailored to your lifestyle - Real-time system diagnostics for simplified maintenance - Bluetooth audio for immersive entertainment - LED zone control, including both internal spa lighting and exterior cabinet illumination, to create the perfect ambiance day or night.

Yes — we offer electric and manual roller cover options for many of our swim spa models. These covers help retain heat, improve safety, and add convenience.

Yes — our party spa models are built for social enjoyment. They feature opposing bench seating for up to 12 people, integrated Bluetooth sound, and ambient lighting — ideal for entertaining or group hydrotherapy.

Yes — we offer dual-zone models that include both a swim area and a separate hot tub. This provides two temperature zones and the ability to exercise and relax in one seamless spa system.

Yes — all Hydressence® swim spas include complimentary delivery and professional installation across the UK, carried out by our experienced in-house team.

Delivery time depends on your location and model allocation. Our Client Services team will confirm lead times and help coordinate your preferred delivery window.

Most swim spas require a level, solid base and suitable access for delivery. Our team can assess your space and advise on the most appropriate model.

Hydressence® swim spas are manufactured in our dedicated German facility, with engineering and design collaboration from Italy and the USA — ensuring refined performance, durability, and lasting value.