FAQs

Many of our models feature built-in smart technology, allowing you to control temperature, jets, and lighting from your smartphone. You can also set heating schedules and receive maintenance reminders — offering added convenience and a more seamless spa experience.
Yes — we offer a bespoke spa build service. Our Client Services team can help you design a hot tub tailored to your preferences, space, and lifestyle.
Our hot tubs are manufactured in our dedicated facility in Germany, combining precision German craftsmanship with Italian design and USA-built components.
Yes — we offer complimentary delivery and full installation across the UK, managed by our experienced in-house team.
Our Senior Spa Advisor, Emily Walker, is available to assist with product advice, planning, and personalised support. [Contact Us] to speak with Emily directly.
Hydressence® operates primarily online, allowing us to offer a more streamlined and efficient service across the UK. However, our Client Services team is available for video consultations, detailed product support, and personalised advice at every step.
Yes — Hydressence® hot tubs are built with energy efficiency in mind. We use high-grade insulation throughout the shell and cabinet, and our systems are designed to retain heat and reduce energy consumption. From materials to manufacturing, every step is considered to help lower running costs and minimise environmental impact.

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